The Ins And Outs of How We Do Business

Frequently asked questions

How can I contact Liberty?

U.S. customers can send us a message here. Prefer to hear a friendly voice? Call us at 1-800-828-9920

What are the Liberty hours?

We are open Monday - Friday, 7:00AM to 5:00PM EST

How can I get a job at Liberty?

Apply for our open positions here to find out more.

What is the Liberty Shipping & Returns policy?

For our full Shipping & Returns Policy, please click here.

Does Liberty ship to P.O. boxes?

Liberty ships via UPS & FedEx within the United States. UPS & FedEx currently does not ship to P.O. boxes, and we ask that you place a street address in the ship-to field when placing an order.

Will I receive a notification or a tracking number when my order ships?

Yes, as long as you have entered a proper email address at checkout you will. When your package is scanned by our shipping provider, it automatically sends you an email with the tracking number included. If you have any questions, please call our customer service team at 1-800-828-9920.

I can't find the product I'm looking for on the Liberty website.

We are very sorry you can’t find what you are looking for, please give our customer service team a call at 1-800-828-9920 and they will be sure to point you in the right direction.